Monthly Archives: May 2013

Today’s Customer: Choose Your Own Adventure

See on Scoop.itSocial Selling for B2B

The original “Choose Your Own Adventure” book was created by Edward Packard called the “Adventures of You.” Between 1978 and 1998, it was a phenomenon for kids (and adults), because it was the first time the reader was given control over the outcome.

Mike Ellsworth‘s insight:

I couldn’t agree more with this: "Lets be real here: People buy because of people. It’s our interactions and experiences with others – whether we know or even trust the source – that lead us to any purchase. This is what makes the buying cycle so sophisticatedly unique, every time, and out of our control as marketers. Combine this with varying levels of customer loyalty, and their overall satisfaction of every interaction with your brand, it’s clear that their journey is going to be different every time."

 

Here are the five ways to build a customer adventure:

 

1) Use Personagraphics.

2) Journey Mapping.

3) Test. Scale. Optimize.

4) Offline Interaction Still Lives.

5) Design the End Upfront. 

See on www.purematter.com

Getting Your Blog Found

Getting Your Blog Found

In our previous post, Good Blog Topics, we continued our series all about blogging by discussing some great topics to blog about and some rules for great posts.

In this post, we take an in-depth look at how to get your blog found in the sea of millions of blogs.

AttributionShare AlikeSome rights reserved by bisonblog

Getting Found

There are millions of blogs. How are you going to get found? The first way is, of course, to write compelling, valuable content that matches what your community is searching for on Google and other search engines. If you’re not doing that, you’re not likely to be able to attract many readers no matter what else you do.

The second-best way to get found is to get linked to by more-influential blogs. Build relationships with respected bloggers in your community. (We talked about this in the post Study Existing Online Communities and in Synergistic Promotion Activities). Link to them, comment on their blogs, and engage with their audiences.

One common way bloggers collaborate is to guest-author posts on each other’s blogs. This has the benefit of offering a blog’s audience a change of pace, and can result in increased readers for both blogs.

Recently, however, a powerful new way to promote blogs was introduced: the Facebook Like button. As we discussed in the post Add a Like Button to Your Website, this new replacement for the old Share button can help your Website or your blog go viral. Typepad, a popular blog hosting platform, reported in mid-2010 that the installation of Facebook’s new Like Button on the sidebar of a blog boosted bloggers’ referral traffic from Facebook by up to 50 percent. For some blogs, adding the Like button to the blog’s footer boosted traffic from Facebook up to 200 percent.[1]

Blog referrals from facebook likes

Figure 1 — Referral Traffic from Facebook Like, 2010

Combining the Like button with a campaign on Facebook can boost traffic even further. This way of coordinating your efforts between social sites, described in the Triangulate Your Social Media Presence post, can yield big dividends.

Next up: Publicize Your Blog 


Getting Your Blog Found is the 150th in a series of excerpts from our book, Be a Person: the Social Operating Manual for Enterprises (itself part of a series for different audiences). We’re just past page 384. At this rate it’ll be a while before we get through all 430 pages, but luckily, if you’re impatient, the book is available in paper form at bit.ly/OrderBeAPerson and you can save $5 using Coupon Code 6WXG8ABP2Infinite Pipeline book cover

Get our new book, The Infinite Pipeline: How to Master Social Media for Business-to-Business Sales Success online here. You can save $5 using Coupon Code 62YTRFCV

What Others Are Saying

Infinite Pipeline offers practical advice for using social media to extend relationship selling online. It’s a great way to get crazy-busy prospects to pay attention.”
—Jill Konrath, author of SNAP Selling and Selling to Big Companies

“Sales is all about relationships and trust. Infinite Pipeline is the ‘how to’ guide for maximizing social networks to find and build relationships, and generate trust in our digital age.”
—Sam Richter, best-selling author, Take the Cold Out of Cold Calling (2012 Sales book of the year)

Infinite Pipeline will be the authority on building lasting relationships through online social that result in bottom line business.”
—Lori Ruff, The LinkedIn Diva, Speaker/Author and CEO of Integrated Alliances


[1] Typepad’s article What you should “Like” about Facebook Integration on TypePadbit.ly/936YL9

The Rise of Social Salespeople

See on Scoop.itSocial Selling for B2B

Co-Authored by Social Sales Expert Jim Keenan Sydney, the CEO of a mid-size advertising company was sitting in her office, when she got a call from one of her vendors. Her sales rep, Mike wanted to talk about his new offering.

Mike Ellsworth‘s insight:

I love this quote: "Selling through social channels (social selling) is the closest thing to being a fly on the wall in your customers, prospects and competitor’s world."

 

And this stat: "according to a recent study by InsideView over 90% of CEO’s said they NEVER respond to cold emails or calls. The return on cold calling is drastically decreasing."

See on www.forbes.com

Good Blog Topics

Good Blog Topics

In our previous post, Creating a Great Lead for Your Blog Part 2, we continued our discussion about creating great leads for your blog.

In this post, we take an in depth look at some great topics to blog about and some rules for great posts.

AttributionShare AlikeSome rights reserved by photosteve101

Good Blog Topics

Once you start blogging, one of your first concerns is going to be, “What do I blog about?”

Chances are you have plenty of possible topics. But what’s going to connect with your community? Once again, you’ll have to figure this out for yourself, but here’s a list of suggestions that may work.

  • Create Top N Lists — Creating blog posts that offer top 10 (or whatever number) lists is a proven winner. It promises a quick, easily-digestible take on a subject. Google the phrase “Top 10”[1] and see 450 million great examples.
  • Top People/Products — A variation of top n lists that adds the promise of celebrity
  • Be Contrarian — Disagreeing with established opinion can be a draw. People often seek this type of alternative to accepted wisdom
  • Be Controversial — But not too controversial. You’re looking to stir up debate, not trouble.
  • Answer FAQs — FAQs are Frequently Asked Questions. Every field has them. If you promise to answer them, people will be likely to read.
  • Ask Questions — One pastor we know uses this as an ice breaker: “What’s your favorite movie?”

If this short list doesn’t do it for you, there are lots of good blog posts that offer ideas for what to write about. Here’s a list of great recommendations:

  • Social Media Content Creation Process[2] by Geoff Livingston of Now Is Gone
  • Discover Hundreds of Post Ideas for Your Blog with Mind Mapping[3] by Darren Rowse of Problogger
  • 100 Blog Topics I Hope YOU Write[4] by Chris Brogan of ChrisBrogan.com
  • 8 Must-Dos For Aspiring Writers[5] by Amber Naslund of Brass Tack Thinking

In addition to these bloggers and their sites, check out Dosh Dosh, Buzz Bin, Ittybiz, Copyblogger, Remarkable Communication, Remarkablogger, and Problogger. [6]

Other ways to find blog topics:

  • Read something new every day
  • Dedicate 20 minutes each day
  • Follow Alltop[7] for ideas
  • Ask people for ideas, especially your community
  • Keep a log of potential ideas
  • Bookmark sites you visit
  • Use Delicious[8] or Digg[9]
  • Read other bloggers
  • Find interesting and relevant photos
  • Use Flickr[10] — be sure to look for the Creative Commons license so you can reuse them
  • Stuck? Try a “Best of” post
  • Remember: Fast is better than perfect, and perfect is the enemy of good

Next up: Getting Your Blog Found


Good Blog Topics is the 149th in a series of excerpts from our book, Be a Person: the Social Operating Manual for Enterprises (itself part of a series for different audiences). We’re just past page 383. At this rate it’ll be a while before we get through all 430 pages, but luckily, if you’re impatient, the book is available in paper form at bit.ly/OrderBeAPerson and you can save $5 using Coupon Code 6WXG8ABP2Infinite Pipeline book cover

Get our new book, The Infinite Pipeline: How to Master Social Media for Business-to-Business Sales Success online here. You can save $5 using Coupon Code 62YTRFCV

What Others Are Saying

Infinite Pipeline offers practical advice for using social media to extend relationship selling online. It’s a great way to get crazy-busy prospects to pay attention.”
—Jill Konrath, author of SNAP Selling and Selling to Big Companies

“Sales is all about relationships and trust. Infinite Pipeline is the ‘how to’ guide for maximizing social networks to find and build relationships, and generate trust in our digital age.”
—Sam Richter, best-selling author, Take the Cold Out of Cold Calling (2012 Sales book of the year)

Infinite Pipeline will be the authority on building lasting relationships through online social that result in bottom line business.”
—Lori Ruff, The LinkedIn Diva, Speaker/Author and CEO of Integrated Alliances


[1] Made you look! Here’s the Top 10 Google search for your convenience: bit.ly/13bn4xK

[2] Geoff Livingston’s Social Media Content Creation Processbit.ly/16RLrRs

[3] Darren Rowse’s Discover Hundreds of Post Ideas for Your Blog with Mind Mappingbit.ly/bk5Au1

[4] Chris Brogan’s 100 Blog Topics I Hope YOU Writebit.ly/c7uaM220 Blog Topics To Get You Unstuckbit.ly/cinHGT, and 100 Personal Branding Tactics Using Social Mediabit.ly/9B04I1

[5] Amber Naslund’s 8 Must-Dos For Aspiring Writersbit.ly/9s82tC

[6] Dosh Dosh: bit.ly/bQFgaB, Buzz Bin: bit.ly/9FCYE7, IttyBiz: bit.ly/bLa2SY, Copyblogger: bit.ly/atrUqh, Remarkable Communication: bit.ly/9M7ZlE, Remarkablogger: bit.ly/cvLuTX, and ProBlogger: bit.ly/dghN9I

[7] Alltop is a blog aggregator: bit.ly/c0DLPn

[8] Delicious is a social tagging site: bit.ly/dzUxVm

[9] Digg is a social tagging site: bit.ly/cGXpV9

[10] Flickr is a photo and social tagging site: bit.ly/cyVvgU

LinkedIn is 10 years old today: Here’s the story of how it changed the way we work

See on Scoop.itEnterprise Social Media

Today marks a historic moment for one of Silicon Valley’s biggest and well-known companies. It has been a decade since LinkedIn was founded as a business-related social network and …

Mike Ellsworth‘s insight:

LinkedIn started in May 2003 and I joined shortly thereafter (member number 8893). I made the mistake of clicking the wrong link and sent a LinkedIn invite to the 3,000 people in my address book. I ended up apologizing a bunch, but not only got back into touch with many of them, a decent amount also joined.

Congrats to LinkedIn for now having 225 million members worldwide!

See on thenextweb.com

CapitalOneSparkVoice: The Benefits Of Social Media Beyond Marketing

See on Scoop.itEnterprise Social Media

Think you’ve got the social media thing down at your business? Think you’re squeezing every last bit of benefit by utilizing online marketing across a variety of social platforms? Think again. Because there’s no way you’re getting the most bang for your social media buck if you’re only using it for marketing.

Mike Ellsworth‘s insight:

This article is right on. If all you see when you look at social media is another advertising or marketing channel, you’re missing a whole lot of potential value for your enterprise.

 

We go into detail on this topic in our Be a Person books: http://bit.ly/OrderBeAPerson

 

What’s your take? Please comment below.

See on www.forbes.com