SAPVoice: Are You Getting Too Close to Your Customers? Unraveling the Social Conundrum

See on Scoop.itSocial Selling for B2B

We’re all familiar with the power of corporate social sites to constantly monitor customer conversations.

Mike Ellsworth‘s insight:

Forbes on the need to keep a little distance from your customers. Personally, I’m not sure this isn’t a paper tiger . . . 

See on