SAPVoice: Are You Getting Too Close to Your Customers? Unraveling the Social Conundrum
See on Scoop.it – Social Selling for B2B
We’re all familiar with the power of corporate social sites to constantly monitor customer conversations.
Mike Ellsworth‘s insight:
Forbes on the need to keep a little distance from your customers. Personally, I’m not sure this isn’t a paper tiger . . .
See on www.forbes.com